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Quality & standardization in the dental office
3rd Euro Congress and Expo on Dental & Oral Health
June 16-18, 2015 Alicante, Spain
Ehab Heikal
Posters-Accepted Abstracts: Oral Health Dent Manag
Abstract:
You pay a large sum of money to buy quality products; your patient also pays a large sum of money for your quality service. So what is quality? How does your patients perceive it? How can you maintain quality in your office and how to close the gaps? Standardization is not just routine work, it is a set of procedures that eases your work, saves time and above all, maintains the quality of your service. In this lecture, we discuss the basic principles of quality and the simplest tools you can use to standardize your dental service.