Review of Public Administration and Management

Abstract

An Empirical Assessment of the operational efficiency of electronic banking: Evidnce of Nigerian banks

Ekwueme, Egbunike and Amara Okoye

This study assessed the operational efficiency of electronic banking in Nigeria with a focus on the twenty-one Commercial banks listed on the Nigerian stock exchange at the end of year 2010. It examined the practice of e-banking since its inception in Nigeria in order to determine the significance of its relationship with improvement in core banking operations. Secondary data were used for this study. Correlation technique as well as simple percentage were used to analyzed the data, and the student’s t-distribution was used to test the hypotheses. The study revealed that the practice of e-banking in Nigeria is significantly related to increased operational efficiency of Nigerian banks, though the security problem was found to exist. Based on these findings, the researchers recommend among others that government through CBN should provide adequate security measures towards the various e-banking products in Nigeria.