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Abigail Affiong Mkperedem
Department of Sociology, Landmark University, Omu-Aran, Nigeria
Publications
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Review Article
NHIS-HMO Enrollees' Assessment of Quality of Illness Treatment during Visit to Selected Hospitals in South-West, Nigeria
Author(s): Abigail Affiong Mkperedem*, Peter B Ogunlade, Chisaa O Igbolekwu, Ogadimma Arisukwu and Abiodun Olawale Afolabi
The National Health Insurance Scheme (NHIS) and its implementation through the Health Maintenance Organizations (HMOs) is a representation of the Nigerian government attempt in ensuring quality health services are offered to all Nigerians. Yet, anecdotal evidences shows that quality of illness treatment rendered at hospitals is perceived to be low, very low or average among NHIS-HMO enrollees. Using simple random and convenient sampling technique across 9 healthcare facilities in 3 local government areas in Lagos, Nigeria, the study triangulated using survey method and In-Depth Interview (IDI) to elicit data from selected respondents. The results showed that while enrollees’ were positive to statement pertaining to the medical consultant (doctor) mannerism, explanation and examination, significant numbers were not subjected to comprehensive tests and examinations were not prompt.. View more»