Nechama  Chorev
	
					    												
Israel						                            
                            
						
 Review Article
												Establishing an Integrated Quality Assurance and Patient's Safety Service in a Tertially, Academic Medical Center 						
Author(s): Yaron Niv, Evegenee Berkov, Nechama Chorev, Sigal Cohen, Pazit Kanter, Uri Gabai, Sharoni Elias, Oshrat Shachak, Yifat Leviron, Tali Weiler, Meital Tobi and Arian GanorYaron Niv, Evegenee Berkov, Nechama Chorev, Sigal Cohen, Pazit Kanter, Uri Gabai, Sharoni Elias, Oshrat Shachak, Yifat Leviron, Tali Weiler, Meital Tobi and Arian Ganor             
						
												
				 Background: Clalit Health Services (CHS) is a large health care provider for 4.6 million enrollees in Israel. This is the country's largest medical organization with an annual budget of approximately 17 billion New Israeli Shekel (NIS). Rabin Medical Center comprising Beilinson and HaSharon hospitals is the biggest medical center of CHS, an academic, tertially, referral center, with 1200 beds, including all services of a modern hospital. Aim: To describe the establishment process of integrated quality assurance and patient's safety service and to evaluate its success in 4 years of activity. Quality indicators (process and outcome) were developed and monitored. Improvement was assessed by comparing the results of 2013 and 2016 indicators. Methods: We believe in “No blame or shame” and “To err is human” strategy. The patient is always in the center, continuous le.. View More»
				  
												DOI:
												 10.4172/2375-4273.1000198