Oral Health and Dental Management

Abstract

Dental care management in Albaha: Waiting list for example

Dhaifallah Alqarni*, Fuad Alzahrani, Muhammed Almutairi, Sami Alghamdi, Amr Alghamdi, Saleh Alghamdi, Abdullah Alghamdi, Abdulrahman A Alqarni and Abdurrahman Alghamdi

The management of waiting lists has proven to be a major challenge for Albaha dental center, particularly in the prosthodontics department. This has resulted in longer wait times and lower patient satisfaction. To navigate and overcome these obstacles, a careful operational business plan is suggested, considering the ripple effects on the well-being of patients and operational effectiveness. Future planning, service provider levels and waiting list management are some of the proposed detailed plans to help solve the problem. In particular, to improve waiting list accuracy and engagement, it is recommended to implement an automated validation system and open patient communication. A triage system and instructional initiatives are intended to improve dental practitioners' skills and expedite patient care at the service provider level. Moreover, future planning considers research sponsorship, specialty clinics and infrastructure expansion to ensure continued growth and better services. The approach, based on a feasible implementation plan within short, mid and long-term goals, also specifies resource allocation, roles and comprehension of probable obstacles along with strategic mitigation plans. Key performance metrics measure the satisfaction of patients, wait time reduction and operational efficiency with an emphasis on the human touch. Staff training, budget optimization and improved communication channels are strategies used to address issues, including employee resistance, budgetary limitations and communication barriers.

Published Date: 2025-04-21; Received Date: 2024-02-12