Journal of Tropical Diseases & Public Health

Abstract

Factors Affecting Quality of Laboratory Services in Health Facilities at Eastern Ethiopia

Fitsum Abebe*, Mahder Girma, Woyesa Beyene, Menberu Wubetie, Ahmednur Abdi, Yared Tekle, Dilnessa Fentie

In this study a total of 120 laboratory professionals were participated, 92 (76%) of participants were male, 60 (50%) of respondents were between 20-30 years old, 92 (76.7%) had first degree and 44 (36.7%) of respondents had 6-10 yrs work experience in the health facilities. 40 (33.3%) of participants reported they provide poor quality laboratory service. Multivariate logistic regression analysis showed that provision of poor quality laboratory services was significantly associated with poor communication with upper management (AOR=7.96, 95% CI=1.68, 37.66), providing interrupted diagnostic services (AOR=5.74, 95% CI=1.51, 21.81), high laboratory workload (AOR=6.34, 95% CI=1.43, 28.11) and inadequate supplies and reagents (AOR=5.59, 95% CI=1.88, 16.62). In conclusion, the major factors affecting provision of poor quality laboratory service were poor communication with upper management, providing interrupted diagnostic services, high laboratory workload and shortage of adequate supplies and reagents.

Published Date: 2026-04-14; Received Date: 2024-12-12